1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Ventra ("we," "us," or "our") regarding your access to and use of the ventraholding.com website and any related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
2. About Ventra
Ventra is a joint venture between KeySol and Serdal Holding, operating from Dubai, United Arab Emirates. We provide technology development services for government and enterprise clients and investment services for technology companies in the MENA region.
Registered Address:
Ventra
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
3. Use of Our Website
3.1 Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the website or servers
- Use automated systems to access the website without permission
- Impersonate any person or entity
- Collect or harvest information about other users
3.2 Account Security
If you create an account or provide information through our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Intellectual Property Rights
4.1 Our Content
All content on our website, including text, graphics, logos, images, software, and design, is the property of Ventra, KeySol, Serdal Holding, or our licensors and is protected by intellectual property laws.
You may not:
- Copy, modify, distribute, or reproduce any content without written permission
- Use our trademarks, logos, or branding without authorization
- Create derivative works based on our content
- Remove or alter any copyright or proprietary notices
4.2 Your Content
If you submit content to us (such as through contact forms, applications, or inquiries), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content for purposes related to our business operations.
You represent and warrant that:
- You own or have rights to any content you submit
- Your content does not violate any third-party rights
- Your content does not contain unlawful or harmful material
5. Services and Information
5.1 No Guarantee of Services
Information on our website about our services is for general informational purposes only. It does not constitute:
- An offer to provide services
- Investment advice or solicitation
- A guarantee of investment returns
- Professional or legal advice
5.2 Investment Disclaimers
Our investment services are subject to separate agreements and due diligence processes. Nothing on this website should be construed as:
- An offer to sell or solicitation to buy securities
- Investment, financial, or tax advice
- A guarantee of funding or investment returns
- A recommendation to invest in any particular company or security
Past performance of portfolio companies does not guarantee future results. All investments involve risk, including possible loss of principal.
5.3 Service Availability
We do not guarantee that our website or services will be:
- Available at all times without interruption
- Free from errors or defects
- Secure from unauthorized access
- Compatible with all devices or browsers
We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without notice.
6. Third-Party Links and Content
Our website may contain links to third-party websites or services that are not owned or controlled by Ventra. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.
You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party websites or services.
7. Limitation of Liability
To the fullest extent permitted by applicable law:
7.1 Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2 Limitation of Damages
Ventra, KeySol, Serdal Holding, and our respective directors, employees, agents, and affiliates shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Business interruption or loss of goodwill
- Any damages arising from your use of or inability to use our services
Our total liability for any claims related to our services shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.
7.3 Jurisdictional Limitations
Some jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
8. Indemnification
You agree to indemnify, defend, and hold harmless Ventra, KeySol, Serdal Holding, and our respective directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:
- Your use of our website or services
- Your violation of these Terms
- Your violation of any rights of another party
- Any content you submit to us
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
10. Dispute Resolution
10.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us at legal@ventraholding.com to attempt to resolve any dispute informally.
10.2 Arbitration
If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration in Dubai, United Arab Emirates, in accordance with the arbitration rules of the Dubai International Arbitration Centre (DIAC). The arbitration shall be conducted in English.
10.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
11. Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
12. Communications
By using our Services or providing your contact information, you consent to receive electronic communications from us. These communications may include:
- Service announcements and updates
- Responses to your inquiries
- Marketing communications (where you have opted in)
- Legal notices
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last Updated" date
- Sending notice to your email address (if we have it)
Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Ventra regarding your use of our Services.
17. Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
18. Survival
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
19. Contact Information
For questions about these Terms or our Services, please contact us:
Ventra
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email: legal@ventraholding.com
Phone: (+971) 50 153 9990
20. Language
These Terms are prepared in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
Acknowledgment
By using our Services, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.
© 2025 Ventra. All rights reserved.
